AI automation and artificial intelligence solutions.
Less repetitive work. More room for ideas. We integrate AI where it creates real value.
Let’s talk about your project ↗LLM · Chatbots · Integrations
Built around
your needs.
AI creates value when it solves a specific problem: finding information, classifying requests or preparing documents. We start with the task you want to improve and assess whether AI is the right tool.
We develop custom chatbots and LLM integrations connected to approved data sources. We define assistant boundaries, evaluate responses on representative scenarios and retain human review where errors would have significant consequences.
An AI assistant can help customers find service information, draft replies for support staff or organize incoming requests. Internal tools can search procedures, summarize documents and extract information from text. We focus on scenarios where outputs can be checked and the operational impact measured.
Connecting a model to your company takes more than a chat interface. We organize knowledge sources, define what each user may access and integrate the assistant with existing applications through APIs. When the solution needs to take action, such as preparing a CRM record, we establish validation and approval steps before data is changed.
Implementation starts with a pilot using representative examples, including ambiguous questions and missing information. We compare response quality, processing time and usage costs. After launch, feedback can guide updates to sources, instructions and evaluations, keeping AI automation useful as business processes change.
What it brings to your business.
Assistants adapted to your terminology and processes.
Less effort spent on repetitive tasks.
Control over access, costs and AI boundaries.
Outputs evaluated against real examples from your business.
Actions connected to internal systems with explicit validation and approval.
From the first question
to implementation.
A transparent process, adapted to the complexity of your project.
Discovery
Select the use case and evaluation criteria.
Design
Review data sources and privacy requirements.
Development
Build a pilot and test answers and limitations.
Launch
Integrate the solution and monitor real-world behaviour.
Why GIB Media?
Our experience since 2010 helps us look beyond a requested feature and understand the context in which it will be used. We connect development to business goals and explain trade-offs before building.
Direct communication, custom solutions and a documented technical foundation guide our collaboration. We establish what the project includes and how it can evolve after launch.
Explore our projects ↗Frequently asked questions
Can the chatbot answer from company documents?
Yes. We can connect approved documents and knowledge bases. Access, updates and source citations are defined for the project.
Are AI answers always correct?
No. Models can produce inaccurate answers. We use evaluations, usage boundaries and human review to reduce risk, without promising to eliminate errors.
How are costs estimated?
We separate implementation from recurring model, storage and infrastructure costs. Estimates depend on request volume and the models selected.
How does a basic chatbot differ from a custom AI assistant?
A basic chatbot usually follows predefined questions and answers. A custom assistant can interpret open-ended requests, consult approved sources and participate in workflows. We choose complexity around the task and use straightforward rules where those are sufficient.
Can the assistant work in Romanian and English?
Yes, we can design multilingual interactions. We test terminology, sources and response quality for each required language, particularly where the company uses technical terms or internal documentation.
What data reaches the AI model provider?
This depends on the architecture and selected service. Before implementation we establish which data may be sent, what must be removed or restricted, and the applicable storage and usage conditions. We do not assume all internal documents can be transferred to any provider.
Can we test the solution before a full rollout?
Yes. A pilot can cover a defined document collection and a limited set of scenarios. We agree acceptance criteria and assess results together before expanding access or connecting important operations.
LET’S START WITH YOUR PROJECT
What would you
like to build?
Tell us a little about your project. We’ll review your requirements and get back to you with a tailored proposal.